Articles

Magic Words & Killer Words

Service / layanan erat kaitannya dengan komunikasi verbal antara perusahaan dan pelanggan, misal dalam hal komplain, melakukan pemesanan, mencari informasi, dan sebagainya. Karena itu dalam komunikasi sangat penting untuk memperhatikan pemilihan kata yang tepat. Tujuannya tidak hanya menonjolkan kesan ramah, tapi juga menghindari persepsi negatif terutama komunikasi melalui telepon yang tidak dibantu dengan visual. Killer […]

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Logistic Control For Medicine Supplying Facility

Series-1: Stock Planning Process Stock is important factor to manage medicine supplying facility. If it is too little, consumers may be not served well, but if it too much will need huge funds for purchasing goods and warehouse capacity which is sufficient to store goods. How much stock needed? What factors should be considered in […]

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Logistic Control For Medicine Stock Facility

In logistic operational process at medicine stock facility, there are 2 important area which should be controlled equally, that is: Stock Planning Process Physical Distribution Process In the following chart is illustrated relationship between the two areas and input-output relationship. From the above chart, it can be found that generally, process involved in logistic planning […]

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