AAM Receives Outstanding Service Quality Award from Siloam International Hospitals
PT Anugrah Argon Medica (AAM) received the Outstanding Service Quality Award at the Siloam Vendor Forum 2026 – Partnering for the Future of Healthcare, organized by PT Siloam International Hospitals on Wednesday, November 11, 2026, at Sutera Hall, Alam Sutera, Tangerang.
The award was presented by Antony Hartono, Operations Services and Supply Chain Management Director of PT Siloam International Hospitals, to Juliwaty, President Director of PT AAM.
The event, attended by approximately 400 vendors, also brought together Siloam International Hospitals’ board members, including CEO Caroline Riady, President Director David Utama, and CFO Daniel Phua, along with other members of its management team. Alexander Agung, Key Account & Institution Manager of PT AAM, also attended the event.
“The award recognizes AAM’s consistent operational performance in supporting the smooth flow of pharmaceutical supplies across the Siloam Hospitals network. Based on Siloam’s evaluation, AAM consistently achieved an on-time delivery rate of 95–98%, along with an On-Time In-Full (OTIF) rate of 97%.
“AAM consistently maintains a smooth and efficient supply chain across the Siloam Hospitals network, including by remaining ready to meet our needs outside regular operating hours. Its strong operational performance is reflected in an on-time delivery rate consistently maintained at 95–98% and an On-Time In-Full (OTIF) rate of 97%,” said Antony Hartono.
The Outstanding Service Quality Award further reinforces PT AAM’s commitment to maintaining consistent service standards and building long-term partnerships with its customers.
“This award recognizes PT AAM’s commitment to maintaining the quality of its pharmaceutical distribution services through order fulfillment optimization, including digital initiatives, as well as active coordination with Siloam Hospitals at both the hospital unit and head office levels,” said Juliwaty.
Through continuous operational improvements and collaboration, AAM remains committed to supporting a reliable pharmaceutical supply chain for healthcare providers across Indonesia.
